This is the Place where we delivered a dazzling DTC experience

Polk Audio

Polk Audio is an American brand that aims to provide the highest-quality sound but without the extortionate prices. Where previously the majority of their trade came from B2B partnerships, the transformation was in creating a best-in-class DTC experience to match their incredible products. The challenge lay in blending a seamless buying experience with a design that brought their brand and story to life.

Through a series of design sprints with key stakeholders across multiple parts of the business and in different parts of the world, we were able to deliver a compelling DTC experience that both highlighted the story behind the products whilst making them incredibly easy to buy.

What we did

  • End-to-end DTC website design
  • Customer experience strategy
  • Extensive user testing
  • Heuristic website audit
  • Design QA
152-154 Curtain Road
Shoreditch, London
8484 Wilshire Blvd
Suite 515, Beverly Hills
CA 90211